Return And Refund Policy

At Peacedesigner, we strive to ensure your complete satisfaction with every purchase you make from our online store. Our Return and Refund Policy is designed to provide you with peace of mind while shopping with us. Please read the following carefully to understand our policies regarding returns, refunds, and exchanges: 1. Returns: 1.1 Eligibility: We accept returns for items that are unworn, unwashed, and in their original condition with tags attached. Returns must be initiated within 30 days of the purchase date. 1.2 Process: To initiate a return, please contact our customer service team at [insert email address or phone number]. Provide your order number and details of the item(s) you wish to return. We will guide you through the return process and provide you with a return authorization (RA) number. 1.3 Shipping: Customers are responsible for the shipping costs associated with returning the item(s) to us unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping method to ensure the safe return of the item(s). 1.4 Refunds: Once we receive the returned item(s) and inspect them for eligibility, we will process your refund. Refunds will be issued to the original method of payment within 5-7 business days. Please note that shipping fees are non-refundable. 2. Exchanges: 2.1 Eligibility: We offer exchanges for items of the same or lesser value. The item(s) must be in their original condition with tags attached. 2.2 Process: To initiate an exchange, please contact our customer service team at [insert email address or phone number]. Provide your order number, details of the item(s) you wish to exchange, and the replacement item(s) you desire. We will guide you through the exchange process and provide you with an RA number. 2.3 Shipping: Customers are responsible for the shipping costs associated with sending the item(s) back to us for exchange. We will cover the shipping costs for sending the replacement item(s) to you. 3. Damaged or Defective Items: 3.1 Reporting: If you receive a damaged or defective item, please contact our customer service team immediately at [insert email address or phone number]. Provide your order number and details of the issue. We will work with you to resolve the problem as quickly as possible. 3.2 Replacement or Refund: Depending on the nature of the issue and product availability, we will offer a replacement or a refund for the damaged or defective item(s). 4. Final Sale Items: 4.1 Non-Returnable: Certain items, such as clearance or final sale items, may be marked as non-returnable. These items are sold as-is and cannot be returned or exchanged unless they are damaged or defective upon arrival. 5. Contact Us: If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact our customer service team at [insert email address or phone number]. We are here to assist you and ensure your shopping experience with Peacedesigner is enjoyable and hassle-free. This Return and Refund Policy is effective as of [insert effective date] and may be subject to change without prior notice. Please review this policy periodically for any updates or amendments.